The 'Edge Diagnostics' tab will show the status of currently running services. Check all the services are active.
- If the Green LED on the device is blinking every 5 seconds, it’s working fine
- If the Green LED on the device is blinking very fast, then the device is not working
- We can pull the Iris E log and do Iris E OTA from this page. VPN access is required to pull the logs remotely, else the logs need to be downloaded and shared
- It provides 2 options
- Edge OTA - To upload edge patch file for upgrading the Iris E. Users can also view the version details of previous patches applied on the same page
- Pull Edge Log - Users can pull edge logs from here. Refreshing the page after the edge log pull request is triggered will list the log in the table. Users can download it from there
- Edge OTA - To upload edge patch file for upgrading the Iris E. Users can also view the version details of previous patches applied on the same page
You can also visit the following sections for more information:
To view Troubleshooting guide articles, click here
To view FAQ articles, click here
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