Identify Gateway malfunction by LED status

Created by Nishin Menon, Modified on Mon, 15 Jan at 7:05 AM by Nishin Menon

Gateway malfunction can be identified by checking the status of the LEDs on it. The Gateway contains 3 LEDs – Blue, Green, and Red. The status is as follows: 

  • Power ON Mode- Red LED will be ON. It would take approximately 30 seconds to shift to Pairing mode. 
  • Pairing Mode- In this mode, the Green LED will blink fast 
  • Connected Mode- In this mode, the Green and Blue LEDs will blink in 1-second interval 
  • OTA Mode- In this mode, the Blue and Green LEDs will be stable during the OTA update and then shift to Connected Mode. 
  • Hang / No IP Mode- In this mode, the Blue and Green LEDs will blink fast. 


You can also visit the following sections for more information:

To configure Gateway to connect to Edge, click here

To commission Repeaters, click here
To disable the Beacon configuration of a device, click here

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