Pre-requisites for Device Usage reports data to be accurately recorded

To ensure that accurate data is available in Device Usage Reports, the below are required-

• A controller (Either Radiar AR10, Radiar AF10, or Radiar AFD1) needs to be connected to the luminaire for which usage data needs to be recorded.
• There has to be a gateway (Enor E, Enor U) in the ecosystem, with an active connection to the cloud via the internet. 
• The option to reeport Light Status of the luminaire associated with the controller to the cloud needs to be enabled and set correctly via Controller Settings. Please refer here to learn how to set the light status reporting of a controller - https://app.hubspot.com/knowledge/7854604/edit/54283669840

You can also visit the following sections for more information:
To know the purpose of Occupancy Reports, click here
To know the purpose of Energy Consumption Reports, click here