What is the Device Reachability feature of the Web application?

Created by Usha Nandhini, Modified on Mon, 15 Jan 2024 at 04:24 AM by Nishin Menon

Using the Device Reachability feature in the Web application, we can check the reachability of Devices in the Mesh network. This is done remotely using a Gateway. A Gateway has to be connected in the network. This is a diagnostic tool to ensure that the devices in the Mesh network are active. 

To check the reachability of the devices: 

  1. From the filter options, select the Floor and Zone
    Additionally, we can also use the Reachability filter to display All devices, Reachable devices, or Un Reachable devices 
  2. The devices corresponding to the search criteria will be displayed
  3. For all the devices, the last responded Date and Time will be displayed
  4. Use the Search box, to search the status of any specific device


You can also visit the following sections for more information:
To know about the Reports displayed in Web application, click here
To know the purpose of Device Usage Reports, click here
To know the purpose of Occupancy Reports, click here
To know the purpose of Energy Consumption Reports, click here

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article